GKAI Capital

Privacy Policy

This Privacy Policy explains how GKAI Capital ("we," "us," or "our") collects, uses, and protects personal information provided by borrowers and prospective borrowers ("you") through our borrower intake forms, communications, and related services. This policy also describes how we handle SMS consent and messaging records in accordance with applicable laws and industry requirements.

1. Information We Collect

When you submit information through our borrower intake process or communicate with us, we may collect:

• Name, email address, and phone number
• Property and loan-related details you voluntarily provide
• Communication preferences, including SMS consent status and opt-in/opt-out history
• Basic usage data such as IP address, device type, browser details, and pages viewed

2. How We Use Your Information

We may use the information we collect to:

• Review your request and communicate with you about next steps
• Provide services related to loan inquiry intake, qualification, and coordination
• Send appointment reminders, status updates, and service-related notifications
• Send educational or promotional messages only if you have provided consent where required
• Improve our forms, workflows, and overall service experience
• Maintain internal records for compliance, security, and operational purposes

3. SMS Messaging and Consent

By submitting your phone number on our borrower intake forms or by texting START to (800) 577-8957, you provide consent to receive SMS messages from GKAI Capital. Message frequency may vary based on your activity and your interaction with our services.

You may opt out of SMS communications at any time by replying STOP to any message. After you opt out, you will no longer receive SMS messages unless you opt in again.

For help, reply HELP or contact us at admin@gkaicapital.com or (800) 577-8957.

Standard message and data rates may apply. Mobile carriers are not responsible for delayed or undelivered messages.

We do not sell SMS consent data. Opt-in and opt-out records may be retained to demonstrate compliance with applicable messaging requirements and to support service operations.

4. Cookies and Analytics

We may use cookies and similar technologies for site functionality, security, analytics, and to improve user experience. You may disable cookies through your browser settings, but some site features may not function properly.

5. Data Security

We use commercially reasonable safeguards designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for operational, legal, tax, accounting, compliance, and security purposes, or as otherwise required by law.

7. Sharing of Information

We do not sell your personal information. We do not share your personal information or SMS consent data with third parties for their own marketing purposes. We may disclose information only:

• To service providers who support our operations and are bound by confidentiality obligations
• To comply with applicable laws, regulations, or legal process
• To protect our rights, property, and safety, or the rights, property, and safety of others
• In connection with a business transaction such as a merger, acquisition, or asset sale, as permitted by law

8. Your Privacy Rights

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information. To submit a request, contact us using the information below.

9. External Websites

Our communications may reference third-party services or websites. We are not responsible for the content, security, or privacy practices of third parties. You should review any third-party policies independently.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the "Last updated" date above. Continued use of our services after updates indicates acceptance of the revised policy.

11. Contact Us